Frequently Asked Questions

Sleep Without the Drama. Sleep With Dozo. 😴

1. What is Dozo, really?

Dozo is the only mattress you’ll ever need.
One mattress. One decision. Zero second-guessing.

• Dual-sided firmness → Soft on one side, firm on the other. Flip as you vibe.

• Two-layer Interlock Tech → Comfort + support working together, not fighting.

• Built to breathe → Open-cell foam + 56 cooling channels = no sweaty nights.

• Ortho-grade support → Aligns your spine, adapts to your body, zero compromise.

• Honest pricing → Premium comfort without ₹50K bedtime stories.

2. Why only one mattress?

Because you don’t need nine versions of the same thing.
One mattress that does it all → cooling, support, breathability, and comfort.
No confusing names. No “Pro Max Ultra Cloud Flex 7-Zone” nonsense.
Just Dozo.

3. What sizes and thickness options does Dozo come in?

We keep it simple, not stressful:

• Sizes: King, Queen, Diwan, and Single beds.

• Thickness: 8" and 10" → pick your vibe.

4. How is Dozo different from other mattresses? 🔥

Here’s the cheat sheet:

Feature	Dozo 🧡	Other Brands 😴
Foam Layers	Only 2. That actually do something.	3–7 random stacks, no purpose
Cooling	56 built-in airflow channels	“Cool gel” gimmicks
Support	Ortho-grade, adapts to all sleeping styles	Either too soft or rock-hard
Decision Stress	One mattress, one decision	40 confusing models, endless regret
Price	Honest, fair	₹50K bedtime scams
Sleep Science?	Designed for real people, real sleep	Designed for marketing brochures and Instagram ads

5. What’s special about Dozo’s two-layer Interlock Support Tech?

Two precision-engineered foam layers, fused vertically  not stacked like a lasagna.

• Soft where you sink → Relieves shoulder and hip pressure.

• Firm where you don’t → Keeps your spine aligned.

• Moves with you → Adapts to your weight and sleeping style.

6. Does Dozo sleep hot like other memory foam mattresses?

Nope. Dozo breathes better because it’s built better.

• Open-cell foam = constant airflow

• 56 cooling channels = real ventilation, no fake “gel” claims

You stay cool unless your AC thinks it’s a heater. 😎

7. Is Dozo good for back pain and ortho support?

Absolutely.

• THE most needed spinal alignment

• Pressure-redirect tech → moves pressure sideways, not back into your body

• Supports back, side, stomach, and “starfish” sleepers

8. What’s the trial period and warranty?

• 100-night trial → Sleep on it, binge on it, spill on it. Not vibing? Return it.

• 10-year warranty → Covers sagging, defects, and breakdowns.

9. How does delivery work?

• Free, pan-India doorstep delivery 🚚

• Arrives vacuum-packed and rolled in a sleek orange bag

• Unbox → Unroll → Sleep. That’s it.

10. Do you make custom-size mattresses?

Yep. If your bed frame is a rebel, we respect it.
Enter your dimensions at checkout, and Dozo will fit like a dream.

11. How long will my Dozo mattress last?

8–10 years easily if you:

• Rotate it every 3–4 months

• Use a protector

• Avoid Netflix + curry nights 🌶️

12. Is the cover removable and washable?

Yep.

• Outer cover → removable + machine washable

• Inner cover → fixed, protects the foam from chaos

13. Does Dozo come with freebies like pillows or protectors?

Nope. We don’t do fake “free” pillows built into inflated prices.
Honest pricing > marketing tricks.

14. Is Dozo safe for kids and pregnant women?

Yes. Dozo is 100% Pure foam.

• Non-toxic

• Hypoallergenic

• Zero off-gassing

15. What if I want to return my mattress?

Easy:

1. Email at support@trydozo.com  or call us at 9513379744!

2. We pick it up

3. You get your money back

No guilt trips. No “please don’t leave us” calls.

Rapid Fire Round? ☄️

• Is Dozo expensive? → Nope. Premium quality, honest pricing.

• Do more layers mean better sleep? → No. Two smart layers > seven random ones.

• Can I try Dozo in a store? → Not yet. We’re online-first rebels. But stay tuned!

• Is Dozo better than other brands? → In every way that matters. Cooling, support, simplicity, price.